Translating user experience into KPIs – a new methodology
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چکیده
Operators have often struggled to find connections between user experience and what the network delivers. However, a new methodology makes it possible to introduce and monitor the right metrics. By continuously aligning these metrics with an ever-changing market situation and growing subscriber expectations, operators can place consumers at the center of investment decisions to improve user experience. ericsson White paper 284 23-3270 Uen | August 2015
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تاریخ انتشار 2015